Frequently Asked Questions

WebQR is a web platform for creating, managing, and analyzing QR codes. Core tools include:

• Static and dynamic QR codes — many content types, with design customization (colors, style, logo)
• Folders — organize QR codes and designs
• Analytics — track scans, devices, and geography (history depth depends on your plan)
• Cloud storage — files for dynamic QR (PDF, images, video, and more)
• Static QR API — generate static QR codes programmatically
• Workspaces — team collaboration on Business and Enterprise

GPS map tracking is available for dynamic QR codes inside a Business/Enterprise workspace (with organization name set), not for personal QR codes.

You can create a QR without an account on the public create page (home → Create).

Download rules:

• Home mini builder (guests) — PNG, 512×512 only
• Full create page without a paid subscription — PNG and JPG up to 1024×1024; SVG, PDF, EPS and sizes above 1024 require a paid plan
• Paid plans — PNG, JPG, SVG, PDF, EPS and sizes up to 4096×4096

To save codes in the dashboard, use folders, analytics, dynamic QR, saved designs and templates — register and verify your email. Then:

1. Register and verify email
2. Choose type — static or dynamic
3. Enter content
4. Customize design — colors, style, logo
5. Generate and download in an allowed format
6. Save in the dashboard for management and analytics

Static QR codes encode the content directly (URL, text, Wi‑Fi, etc.). After you print them, you cannot change the destination — you need a new code.

Dynamic QR codes point to a WebQR page you control. You can edit content after printing, use analytics, and unlock plan features such as password protection, schedule/pause, and (on Business/Enterprise workspaces) GPS.

Choose static for fixed one-off use. Choose dynamic when you expect updates, tracking, or richer landing pages.

WebQR supports static and dynamic QR codes:

Static (content is fixed after creation/print):

• URL / website links
• Text
• Wi-Fi
• Phone, WhatsApp, SMS, Email
• V-Card
• Geo — location
• Event — calendar event

Dynamic (content can change without reprinting):

• URL, V-Card, Wi-Fi, Event
• PDF, Images, Video, MP3
• Business, Apps
• Links, Target page, Instagram, Social
• Coupon, Feedback, Rating

Paid plans (Premium, Business, Enterprise) increase quotas, extend analytics history, remove ads on scanned QR pages, and unlock higher-tier tools (workspaces, custom domains, GPS in workspaces, and more on Business).

Supported file formats: PNG, JPG, SVG, PDF, EPS. You can also print from the browser (A4) — that is print, not a separate download file.

Sizes: 512×512, 1024×1024, 2048×2048, 4096×4096.

Access by plan:

• Starter (no paid subscription) — PNG and JPG up to 1024×1024
• Paid plans — all formats above, including SVG/PDF/EPS and resolutions above 1024
• Home mini builder (guests) — PNG 512×512 only

Tips: print → PDF or high-res PNG/SVG; websites → SVG; social media → PNG or JPG.

For security and to prevent abuse, there is no access to the cabinet until your email is confirmed. Immediately after registration you only get the verification flow — dashboard sections, saving QR codes to your account, folders and other cabinet features are unavailable until you confirm your address. The public QR create page on the website (no login) remains available.

Confirm your address using the link in the email or the six-digit code on the verification page. After confirmation, the full cabinet opens and your limits follow your subscription plan.

WebQR provides a high level of security and data protection:

• Encryption — all traffic uses secure HTTPS
• Server-side generation — QR codes are generated on the server
• Data storage — when saved, QR code content and settings are stored in the database, files in secure storage
• Access control — your QR codes and folders are only accessible to you after logging in

Recommendation: Do not put confidential data (passwords, PINs, full card numbers) in QR codes.

Yes. Starter is free forever and includes, among other limits:

• 10 dynamic QR, 50 static QR
• 25 folders, 15 saved designs
• 100 MB storage, 7 days of analytics history
• 1,000 dynamic scans per month
• 200 Static QR API generations per month (1 active API key)
• PNG/JPG downloads up to 1024×1024

Paid plans raise these limits and unlock more features. See the Pricing page for the full comparison.

Key quotas (full details on Pricing):

• Starter — 10 dynamic / 50 static QR 100 MB; 7 days analytics; 1,000 scans/month
• Premium ($10/mo or $100/yr) — 80 dynamic / 100 static QR 1 GB; 12 months analytics; 50,000 scans/month
• Business ($35/mo or $350/yr) — 150 dynamic / 150 static QR 2 GB; unlimited analytics history; 250,000 scans/month; workspaces, custom domains, GPS in workspaces
• Enterprise ($130/mo or $1,300/yr) — 1,000 dynamic / 1,000 static QR 5 GB; unlimited analytics & scans; higher workspace and domain limits

Yearly billing = pay for 10 months (2 months free).

WebQR does not place third-party ads on dynamic QR pages, or public tools. On some system info pages (pause, password gate, etc.) a “Powered by WebQR” label can appear on Starter.

Monthly and yearly subscriptions are available (yearly — pay for 10 months, 2 months free).

Payment: bank cards (Visa, Mastercard) via Paddle.

Security: payment data is processed by Paddle; we do not store your card data on our server.

Subscription prices are in USD. Card payments for plans go through Paddle — we do not store card data on our servers.

Static QR API overage (usage beyond the included monthly quota) is billed separately via metered usage; you can set a spending cap in the API billing settings.

The subscription renews automatically at the end of the paid period (month or year). You can cancel auto-renewal at any time — the current paid period remains active until the end date.

• Yearly → monthly: nothing is charged now. Access remains until the end of the paid year. First monthly payment — when that year ends. After that, the subscription renews monthly.
• Monthly → yearly: full year payment is charged immediately; remaining days of the current month are preserved. The subscription switches to yearly, next payment — in one year.

• Upgrade (e.g. Premium → Business): discount for unused days of current subscription; the plan card shows the final amount.
• Downgrade (e.g. Business → Premium): new plan is paid in full, no discount for remaining days. Current subscription is cancelled, new one starts at payment.
• Printed codes keep working: after a downgrade, existing dynamic QR codes continue to resolve. You cannot create new ones until you are within the new plan’s quota. On Starter, storage over the free allowance may still pause some media-heavy codes.

Cancel in the dashboard under Subscription anytime, without penalties:

• Instant cancellation — via dashboard or support
• Access retained — until the end of the paid period
• Auto-renewal — turns off when you cancel

Important:

• No refunds for the unused period
• When the paid period ends, premium features stop
• If usage exceeds Starter limits after the period ends, excess QR codes, and storage are blocked immediately, then deleted 30 days after blocking unless you renew/upgrade and fit within limits
• You can renew anytime

Folder count depends on your plan. The account owner has one shared quota: personal QR, design, and short-link folders, plus QR and short-link folders in all active workspaces you own.

Maximum folders (total):

• Starter — 25
• Premium — 3,000
• Business — 3,000
• Enterprise — 3,000

The limit is not multiplied per workspace. Folders created by workspace members count against the owner’s quota. Design folders exist only in the personal account but still count toward the same total.

If you hit the limit, delete unused folders or upgrade.

In the designer you can add a logo and a loading-screen image (shown while a dynamic QR page opens).

On Starter, uploads stay tied to that QR only and are not saved to your reusable library.

On paid plans (Premium, Business, Enterprise), when “Uploads to library” is enabled, files go into your library for reuse. Caps: up to 40 logos and 20 loading images.

You can turn off library saving per file type — then the file is used only for the current QR.

It depends on the QR code type:

• Static — content cannot be changed; create a new code
• Dynamic — edit content anytime without reprinting

Dynamic QR benefits:

• Update the landing page after print
• Scan analytics (history depth depends on plan)
• Optional GPS map tracking for codes in a Business/Enterprise workspace with organization name

The current dynamic QR content and uploaded files (images, PDF, video, etc.) are permanently removed after you save the new type.

Clearing full statistics and analytics for the QR code (scan history, charts, geography, etc.) and resetting the scan counter is possible only if you enable the checkbox Delete statistics and analytics for this QR code when changing type on this step. By default it is off — statistics are kept.

Yes. For dynamic QR codes, open the QR analytics page, use the card menu and choose Reset statistics: you can clear all accumulated scan data at any time (charts, geography, devices, history). The counter on the card resets to zero. This cannot be undone.

For QR codes in a workspace, only workspace administrators can reset statistics; for personal QR codes, the owner can.

Dynamic QR scans are counted per account each month:

• Starter — 1,000
• Premium — 50,000
• Business — 250,000
• Enterprise — unlimited

If the monthly cap is reached, affected dynamic QR codes are paused for scanning until the next month (or until you upgrade). Static QR codes are not limited by this scan quota.

The QR code standard supports up to several thousand characters depending on data type. More data means a denser, more complex code.

Recommendations:

• For long URLs use a dynamic QR that points to a short destination you can edit later
• For large texts or files — create a dynamic QR with PDF, image, or link type
• WebQR automatically selects the optimal QR version for best scanning

Workspaces are for team collaboration on QR codes. Available on Business (up to 10 workspaces, 25 members each) and Enterprise (up to 50 workspaces, 50 members each).

Features:

• Shared space for your team
• Roles: owner, admin, editor
• Shared QR codes, folders,
• Shared analytics; GPS map tracking for workspace dynamic QR (organization name required)

Starter and Premium users can join a workspace as members but cannot create their own workspaces.

GPS map tracking shows approximate scan locations on a map. It is available only when all of these are true:

• the QR is dynamic
• it belongs to a workspace (not a personal QR)
• the workspace owner has an active Business or Enterprise subscription
• the workspace has an organization name set

Personal QR codes on any plan do not get GPS tracking. Use GPS only where location consent and local rules allow it.

Yes on Business (up to 5 verified hostnames) and Enterprise (up to 50). Starter and Premium do not include custom domains.

After you add a domain in the dashboard and verify DNS (CNAME), you can serve dynamic QR pages on your own hostname (for example qr.yourbrand.com).

Yes — bulk create from CSV is available on paid plans:

• Premium — up to 100 rows per run, 5 runs per month
• Business — up to 500 rows, 20 runs per month; bulk ZIP download (PNG, JPG, SVG, PDF, EPS)
• Enterprise — up to 2,000 rows, unlimited runs; bulk ZIP download

Starter does not include bulk create. Bulk ZIP download of generated files is Business and Enterprise only.

Yes. Dynamic QR pages can use password protection so only people with the password can open the content. Configure it in the QR settings in the dashboard.

Schedule: set a start and end date/time (with timezone) so the page is available only in that window. Outside it, visitors see a schedule message and scans are not counted.

Pause: manually pause an active dynamic QR anytime — visitors see a pause page and new scans are not recorded. Resume when ready. (Separate from the automatic pause when the monthly scan limit is reached.)

Both options are available on all plans for dynamic QR codes.

Yes, for dynamic QR landing pages (not redirect-only types like plain URL or Instagram). In the builder, open the Statistics settings and add GA4, Google Tag Manager, and/or Meta Pixel IDs.

Scripts load on the public page with cookie consent (analytics for GA4/GTM, advertising for Meta). Available on all plans. GTM replaces the standalone GA4 snippet when both are set.

Indexing is off by default. You can turn it on or off from the Premium plan and above. If the plan goes back to free, the switch locks and indexing that is already on stays on.

For high-quality printing, large formats, and advertising banners, upload your logo in the center of the QR code as SVG. It is vector-based, so it scales without blurriness or loss of sharpness. WebQR supports SVG, PNG, and JPEG for logos.

PNG and JPEG remain a solid choice for the web and smaller layouts; for the sharpest logo at any size, prefer SVG when you have a source file.

The Static QR API generates static QR codes (SVG) via HTTP for integrations and automation. It does not create or manage dynamic QR codes in your dashboard.

Use an API key from the cabinet. Full docs are on the API documentation page. Endpoints include generation and usage.

Included generations per calendar month:

• Starter — 200 (1 active key)
• Premium — 5,000 (5 keys)
• Business — 25,000 (15 keys)
• Enterprise — 50,000 (30 keys)

After the included quota, overage is $2 per 1,000 generations. You can set a monthly spending cap (default $10). Rate limits also apply per plan.